京東金融全國客服電話為：95118，服務時間9:00-22:00，節假日無休。如您撥打時提示人工坐席忙，建議更換時間再次撥打，或者聯系京東金融在線客服，在線客服服務時間是9:00-24:00，此外更有機靈的智能機器人客服24小時為您答疑解惑。
如有關京東金融業務問題可以在京東金融官網聯系在線客服，在線客服咨詢入口：
1、電腦端：點擊京東金融首頁右上角聯系客服-我的客服-在線客服，或者右下方在線客服圖標，進入咨詢頁面之後選擇想要咨詢的業務進行咨詢。
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2、京東金融APP端：我-專屬客服-輸入框左側“+”-人工客服或者輸入暗號：轉人工，然後選擇想咨詢的業務咨詢。
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